Vi79 Platform Terms and Conditions of Use

1 Eligibility requirements

To use the vi79 platform, users must fully meet the following conditions at the time of registration and throughout their use:

• Must be at least 18 years and older in accordance with the laws and regulations of the country or territory where you reside.
• Must have full legal capacity to enter into a binding contract.
• Not listed on any restricted gambling participation list as determined by a competent authority.
• Take personal responsibility for complying with local laws when accessing and using this platform.
• Do not use the platform for commercial, agency, or third-party purposes without a written agreement with VI79.

2 Account registration

Each individual is only permitted to own a single account on the vi79 platform. Creating multiple accounts in any form is considered a serious violation.

Upon registration, users agree to provide complete and accurate information, including:

• Full name as it appears on a valid government-issued ID.
• Your actual date of birth.
• Phone number and email address currently in use.
• Bank account or e-wallet information for transactions (upon verification).

VI79 reserves the right to require additional identity verification (KYC) before processing any withdrawal request. Accounts that provide incorrect information or fail to complete verification as required may be temporarily suspended until the matter is resolved.

3 Account Security

Users are solely responsible for protecting their own login credentials. VI79 recommends:

• Use a strong password containing uppercase letters, lowercase letters, numbers, and special characters – minimum 8 characters.
• Do not share your account credentials with anyone, including family members or customer support staff.
• Do not use the same password across multiple platforms.
• Log out of your account after each session, especially on shared devices.
• Contact support immediately if you suspect unauthorized access to your account.

VI79 is not responsible for losses arising from users disclosing their login credentials, using public devices, or falling victim to phishing attacks originating outside the platform.

4 Deposits and withdrawals

All transactions on the VI79 platform are conducted in Vietnamese Dong (VND). Supported payment channels include domestic bank transfers via NAPAS/VietQR, and e-wallets MoMo, ZaloPay, and VNPAY.

Regarding deposits:

• Deposit transactions are typically credited within a few minutes after completion on the bank or e-wallet side.
• Users may only deposit from an account registered in their own name – depositing on behalf of others or receiving deposits from third parties is not permitted.
• If a deposit transaction is unusually delayed, please contact support with proof of the transaction.

Regarding withdrawals:

• Withdrawals may only be made to a bank account or e-wallet registered in exactly the same name as the VI79 account.
• Withdrawal requests will be reviewed within the processing timeframe – fully verified accounts are given priority.
• VI79 may request additional documentation to verify the source of funds before processing large withdrawals.
• Bonus funds that have not met the wagering requirements cannot be withdrawn.

See more details about the process and processing times at the Withdrawal.

5 Bonus & Promotions

VI79 offers promotional programs for new and regular members. Each program has specific conditions and users should read them carefully before accepting.

• Welcome bonuses, cashback, and rebates all come with wagering requirements wagering requirement specifically.
• Wagering requirements typically range from 10x to 40x the bonus value depending on the program – confirm the exact figure on the corresponding promotions page.
• A promotion may only be applied once per account, household, IP address, or device.
• VI79 reserves the right to reclaim bonuses if abuse, fraud, or a breach of terms is detected.
• Bonuses have no cash value until all wagering requirements have been fully met.
• The validity period of each bonus is specified in its respective program – expired bonuses will be automatically removed from your account.

6 Betting rules

Users participating in betting at VI79 agree to comply with the operating rules of each gaming lobby, including Live Casino, online casino, and sports betting. Some general principles:

• The results of all rounds are final — no disputes will be accepted once a round has ended, except in cases of confirmed system errors.
• In the event of a mid-session disconnection, the round result will still be recorded based on the state at the time of disconnection.
• Bets placed after a round has closed (e.g., the ball is already spinning in roulette, cards have been dealt in baccarat) will not be counted.
• Minimum and maximum bet limits are clearly displayed at each table or game — users are responsible for checking these before placing a bet.
• For sports betting, odds may be changed or cancelled when an event is postponed, cancelled, or ended early – see the specific rules on the Sports Betting.

7 Prohibited Conduct

The following actions are strictly prohibited and will result in serious legal consequences:

• Fraud and collusion: deliberately colluding with other players to manipulate outcomes or exploit system vulnerabilities.
• Multi-user account usage: sharing or renting your account to third parties for their use.
• Money laundering: using the platform to conceal the origin of illegal funds in any form.
• Use of automated software: bots, scripts, betting decision-support software, or any unauthorized technical tools.
• Exploitation of system errors: deliberately exploiting technical errors to gain unfair advantages – all winnings derived from such errors will be voided.
• Multiple account registration: creating secondary accounts to claim additional bonuses or circumvent applied restrictions.
• Providing false information: providing false information about identity, age, or financial details during registration or verification.

VI79 reserves the right to lock the account, confiscate the entire balance, and report to the relevant authorities in the event a violation is detected.

8 VI79's authority

VI79 reserves the right to take the following actions without prior notice where there is reasonable cause:

• Temporarily suspend or permanently close accounts that violate the terms.
• Refuse, cancel, or reverse any transaction suspected of fraud.
• Reclaim bonuses and winnings obtained through fraudulent behavior or system errors.
• Require additional verification before processing large or unusual transactions.
• Suspend service in certain geographic regions if required by law or due to operational risk.
• Adjusting betting limits, wallet balance, or account status in special circumstances.

9 Limitation of Liability

VI79 provides an entertainment platform on an "as-is" basis. To the extent permitted by law, VI79 is not responsible for:

• Financial losses from betting outcomes – this is an inherent risk of betting activity.
• Service interruptions due to technical issues, scheduled maintenance, or events beyond our control (force majeure).
• Losses resulting from a user voluntarily disclosing their login credentials to a third party.
• Content or actions of third parties linked to the platform (game providers, payment gateways).
• Legal consequences that users may face in their country of residence as a result of their own decision to access the platform.

VI79's total liability to a user under any circumstances shall not exceed the amount the user has actually deposited into their account in the 30 days prior to the dispute arising.

10 Responsible Gambling

VI79 is committed to helping players maintain healthy betting habits. The platform provides the following tools for users to manage themselves:

• Deposit limits: set a maximum deposit limit per day, week, or month.
• Loss limits: stop a betting session upon reaching a predetermined loss threshold.
• Self-exclusion: temporarily suspend or close the account for a defined period.
• Reality check: periodic reminders about the time and money spent during a session.

If you or a loved one is experiencing difficulty with gambling control, please seek support from professional counseling organizations. Learn more at the Responsible Gambling.

11 Privacy and personal data

VI79 collects and processes users' personal data in accordance with Privacy Policy separately. By registering an account, you agree to authorize vi79 to:

• Collect information necessary to verify identity and process transactions.
• Transaction history and betting activity are stored in accordance with compliance and audit requirements.
• Use behavioral data to improve user experience and detect fraud.
• Data is shared with third-party service providers (payment, KYC) to the extent necessary.

VI79 does not sell users' personal data to third parties for commercial purposes. See details about your rights over your personal data at Privacy Policy.

12 Terms amendment

VI79 reserves the right to modify, supplement, or replace all or part of these terms at any time. When significant changes are made:

• Notices will be posted on the website – users should check periodically.
• The update date will be clearly noted at the top of the page so you know which version is currently in effect.
• Continued use of the platform after the effective date of any changes constitutes acceptance of the new terms.
• If you do not agree with the new terms, you should withdraw your funds and close your account before the effective date.

13 Contact & Support

If you have questions about these terms and conditions or need support regarding your account and transactions, the VI79 team is available 24/7:

• Support email: [email protected]
• Live chat: directly on the platform – the fastest way to resolve technical issues
• FAQ: view frequently asked questions page to find answers immediately

When contacting us about a transaction, please have your transaction ID, amount, time of transaction, and a confirmation screenshot ready for faster assistance.